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Building blocks: Using data to develop holistic workplace mental-health training

Lauren Bailey When CGI Group Inc. launched its mental-health and wellness program six years ago, its primary focus was on education and reducing stigma. Since then, the strategy has evolved, becoming more data-driven, says Marie-Soleil Ferland, the global information technology company’s health and wellness lead in Canada. To find the underlying issues driving claims, the organization looks at its external health-care questionnaire and data from the employee assistance program. The results highlighted that mental-health issues should be a top priority, so its training program now focuses on supporting its members through conscious and caring leadership. Indeed, while mental-health training has traditionally focused on educating people about the issues and implementing programming based on the federal government’s national standard for psychological health and safety in the workplace, many plan sponsors are now taking a more data-driven and targeted approach when building thei

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