John Lewis, the leading retailer renowned for its commitment to customer service, has doubled its reliance on Aptean s route optimisation software. As well as developing strategic schedules, the system is now also used for operational daily planning. It is a complete solution that is not only overcoming long-standing problems but also supporting long-term business growth.
John Lewis increased contribution of the route optimisation software to its 30-shop countrywide distribution operation following four-way competitor trials. When this proved to be the only system capable of meeting operational needs, it was introduced to route extra deliveries outside the core schedule. By using the Routing & Scheduling