UK consumers still prefer to shop in-store, poll reveals Print
13th May 2021
The majority of UK consumers still prefer to shop in-store following months of only being able to shop online, new research reveals.
The research from News UK shows that 56% of The Times and The Sunday Times’ readers and 65% of The Sun’s readers want to see products in person before making a purchase.
In addition, almost 80% of those surveyed agreed that online shopping is having a negative impact on the high street and local communities. Similarly, 79% agreed that there will always be a role for the in-store experience and that the high street offers a sense of community.