Thousands of pieces of mail dating back to 2020 were affected by the pandemic.
A new report is indicating that the ongoing coronavirus pandemic has caused a massive backlog at the processing centers of the Social Security Administration (SSA), which means that many potentially eligible Americans have yet to receive key documentation from the government program.
The report was released by the Office of the Inspector General for the SSA. It notes that thousands of pieces of mail dating back to 2020 were affected by the pandemic. The agency suspended in-person services back in March 2020 and has relied heavily on paperwork for correspondence since then.
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