UMB Champions of Excellence Parking and Transportation Services
Angela Hall, MBA, director of the University of Maryland, Baltimore’s (UMB) Office of Parking and Transportation Services (PTS), has taken customer service to a new level during the COVID-19 pandemic, even moving cashier operations into her own office when the SMC Campus Center closed in the spring.
Hall, who was initially one of three office employees in PTS who continued to work on campus, had to process a large number of student refunds when many classes moved online and some garages were closed.
Hall “excelled at addressing the high demand for student refunds with a quick response and continued follow-up,” said her supervisor, Robert Milner, MS, executive director, Auxiliary Services. “She redeveloped the PTS cashier’s office to accommodate the various onboarding schedules during the pandemic, while limiting the number of staff on campus.”
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That has frustrated advocates and families who point to overcrowding in prisons, inconsistent precautions, and a general lack of transparency about what is happening inside the Department of Corrections.
“They have not done nearly enough to mitigate the harm and spread of COVID-19 inside Alaska’s prisons,” said ACLU of Alaska Advocacy Director Michael Garvey.
He said long-running issues of overcrowding mean that containing the spread of the disease once it starts is impossible. Some facilities have had to use gym floors to house inmates which advocates say makes it impossible to keep proper hygiene, especially during a pandemic.
At others, like Goose Creek, communal areas make containing the spread of the disease within a housing unit, or ‘mod’ difficult, even with a population below capacity.
ANCHORAGE, Alaska Data from the Alaska Department of Corrections show that more than 40% of the people incarcerated in Alaska have been infected with the coronavirus. Case counts have exceeded 100 inmates in at least six Alaska prisons, Alaska Public Media reported Monday. Jeremy Hough, the corrections department facilities director, said the high numbers […]
Nearly All Inmates in Alaska s Largest Prison Have COVID-19 klif.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from klif.com Daily Mail and Mail on Sunday newspapers.