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Study: HAP ranks highest in Michigan for member satisfaction - Grand Rapids Business Journal grbj.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from grbj.com Daily Mail and Mail on Sunday newspapers.
Humana has a long history serving customers in both states, from employer customers and their employees, to Medicare, Medicaid and military members with TRICARE coverage.
Significantly increased telehealth utilization and greater adoption of digital communication channels has helped U.S. health plans boost their popularity among members during the COVID-19 pandemic, according to the new J.D. Power 2021 U.S. Commercial Member Health Plan Study. In fact, 36% of privately insured health plan members in the U.S. accessed telehealth services, up