JPS, NWC owe customers $39m for standards breaches jamaicaobserver.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from jamaicaobserver.com Daily Mail and Mail on Sunday newspapers.
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Jamaica Public Service s head office in New Kingston.
Just under $39 million has not been paid over to Jamaica Public Service Company (JPS) and National Water Commission (NWC) customers for breaches of the Guaranteed Standards during the January to March, 2021 period.
The unpaid sum, which is contained in the Office of Utilities Regulation’s (OUR’s) latest Quarterly Performance Report for the January to March 2021 period, is attributed to customers who have not claimed for breaches of the NWC Guaranteed Standards, and for JPS customers awaiting the outcome of that company’s appeal to the Ministry of Science, Energy and Technology (MSET) for force majeure relief from the Guaranteed Standards (GS) and the Overall Standards (OS).
The Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) are reporting declines in breaches of the Guaranteed Standards (GS) for the October to December quarter in 2020.
JPS’ compliance report on its Guaranteed Standards’ performance indicated that 16,952 breaches were committed during the quarter, representing a nine per cent reduction over the preceding period. These breaches attracted compensatory payments of approximately $37.1 million.
Estimated bills, estimation of consumption and connection to supply accounted for the highest incidents of breaches. These standards accounted for approximately 99 per cent of breaches and compensatory payments.
However, similar to the preceding two reporting periods, no compensatory payments were paid to customers. JPS advised that it continues to await the response from the Ministry of Science, Energy and Technology (MSET) regarding its request to suspend the GS resulting from the island being designated a