03.01.21 Manage Field Service Efficiently And Safely During Challenging Times
Oxford Nano is providing innovative remote assistance through their Virtual Assist offering. Customers have instant access to their global team of service and applications experts to detect, help, and guide customers through technical and application issues in real time. All this is accomplished by using standard smart devices. Join us to hear from Dan Turner, global service business manager, on how he has assisted both staff and customers on this digital transformation and learn how he brought this vision to life.
By Paul Hesselschwerdt, Global Partners Training
Digital transformation of service is perhaps one of the most significant business trends to be accelerated by the COVID-19 pandemic. For most service providers, however, adoption had been slow and cautious.