The buzz-phrase connected car has been bandied about for years.
Jack Carfrae asks how fleets can actually use the data to sharpen up SMR.
Have you ever sat through a conference - more likely a webinar, these days - and listened to somebody talk about all the great things you can do with connected cars? The expression has been thrown around for a dog s age and is usually accompanied by terse discussions about who owns the data.Â
Behind the politics, modern cars rack up oceans of information, which has the potential to be channelled into anything from safety to route planning or e-commerce initiatives. Service, maintenance and repair (SMR) is also on that list, and it s a big one for fleets; get sight of some relevant data, apply it accordingly and you can instantly better your efficiency and bottom line. Â Â
Date: 01 February 2021 Â Â |Â Â Author: Sean Keywood
A new tool allowing fleet drivers to directly book service appointments for their vehicles is to be introduced by Epyx.
The fleet software firm says its new Driver Booking Module, which will be part of its 1link Service Network platform, will allow drivers using any recognised mobile device or computer to nominate up to three potential booking dates from within a defined network, which will then be confirmed by the garage.
Epyx says that all communication between the driver and the garage, including initial bookings, amendments, cancellations, and other queries, will take place directly through the platform without any need for fleet intervention.