NAB urges vaccination as customers call for financial help
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National Australia Bank chief executive Ross McEwan says the bank has seen a rise in calls for help from customers facing financial stress, as he emphasised the need for a fast vaccination rollout to avoid the threat of rolling lockdowns.
After banks on the weekend pledged to support lockdown-affected customers, Mr McEwan said as of late last week there had been a 10 per cent rise in calls to the bank from consumers and businesses needing financial help. Until then, it had seen virtually no increase in calls from struggling customers, he said.
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Banks supporting customers as lockdowns extended
Australian banks are ready to assist their customers affected by tightened lockdowns in New South Wales and the reintroduction of restrictions in Victoria.
A range of support measures are available for businesses, sole traders and households, including loan repayment deferrals.
“As the lockdowns get worse, customers can rest assured that their bank will have their back”, said Australian Banking Association CEO Anna Bligh.
“Today’s announcement in NSW means more businesses, construction workers and tradies will be unable to work in the coming weeks. If they are struggling financially, the best thing they can do is call their bank.”
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Commonwealth Bank has announced an expanded package of support measures for customers affected by tighter restrictions imposed on Sydney residents as delta case numbers rise.
CBA CEO Matt Comyn said the bank would offer two-month deferrals on home loans to affected customers located in the Fairfield, Liverpool and Canterbury-Bankstown local government areas, and in the construction and retail sectors.
CBA CEO Matt Comyn has said the bank will support customers however possible during the crisis.Â
Alex Ellinghausen
âI want to assure all of our customers across Australia who are today facing tighter restrictions that support is available right now,â said Mr Comyn.
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We’re here to support customers: NAB CEO
As both New South Wales and Victoria to fight COVID-19 outbreaks, NAB CEO Ross McEwan reminded customers that the bank stands ready to help those who need it.
“The measures announced today by the NSW Government along with the lockdown in Victoria are tough, but they are necessary to protect the community,” Mr McEwan said.
“We know these measures will have an impact on families, businesses and the economy and we continue to be there for our customers just as we have through every other lockdown.
“We have thousands of bankers around the country ready to help any customer who needs support getting to the other side of this.
We may as well have leprosy : Fairfield residents dismayed by tougher lockdown brisbanetimes.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from brisbanetimes.com.au Daily Mail and Mail on Sunday newspapers.