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Chinese car company LDV has removed then reinstated a discount offer on
runout models of the LDV T60 ute after pressure from dealers who were faced with having to tell customers the price they signed up to was about to go up.
However, customers who have already placed an order will only receive their LDV T60 utes at the discounted price
if the factory can deliver them.
Earlier this week, amid concerns it could not source enough cars out of the Chinese factory, the distributor for LDV vehicles in Australia told dealers in a confidential bulletin “we will not price protect deliveries into June” and brought the end date of the discount offer forward by one month, to 31 May.
Caravan manufacturer Jayco fined $75,000 for failing to offer refund on faulty product
May 4, 2021
Caravan manufacturer Jayco has been fined $75,000 for breaching consumer law after it offered to repair a customer’s faulty vehicle instead of issuing a full refund, a court has found.
In a judgement handed down on Monday, the Federal Court found Jayco Corp breached consumer law by engaging in misleading conduct, and by misleading a customer about their consumer guarantee rights.
A Jayco representative declined to provide one customer with a full refund or replacement of a faulty vehicle they had purchased. Instead, the representative offered to repair the vehicle under the terms of a warranty.
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Jayco to pay $75,000 for misleading a consumer about consumer guarantee rights
The Federal Court has ordered caravan manufacturer Jayco Corporation Pty Ltd (Jayco) to pay a penalty of $75,000 for making a false or misleading representation to a consumer about their consumer guarantee rights, following court proceedings by the ACCC.
In November 2020, the Federal Court dismissed the majority of the ACCC’s case, including the allegation that Jayco acted unconscionably towards four consumers by denying them the right to refunds or replacements for their defective caravans. The Court, however, found that Jayco had misled one consumer by representing that they were only entitled to have their caravan repaired, when in fact a consumer’s rights under the Australian Consumer Law when there is a major failure also include a refund or replacement.
Caravan maker Jayco ordered to pay $75,000 penalty after misleading customer on refund rights
Popular caravan manufacturer Jayco has been ordered by the Federal Court to pay a penalty of $75,000 for misleading one consumer about their rights to a refund.
The court found that Jayco misled one consumer by representing that they were entitled to have their broken caravan fixed under consumer law.
In reality, the consumer was also entitled to a refund or a complete replacement.
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Jayco was taken to court by the Australian Competition & Consumer Commission (ACCC), which alleged Jayco had acted unconscionably towards four consumers.
The court found that while the caravans bought by the four consumers were not of acceptable quality , Jayco only made a false or misleading representation to one of the consumers about their consumer guarantee rights under the Australian Consumer Law.
Queensland-based company and Director fined a total of $6,000
Court orders two WA consumers be paid $2,183.50 in compensation
Traders warned not to betray consumers’ trust by failing to deliver
A stone repair and cleaning company and its sole Director have been ordered by the Perth Magistrates Court to pay a total of $9,203 in fines, costs and consumer compensation for failing to carry out services after payments were made.
Stone Repair Pro Pty Ltd was fined $4,000 with $509.75 in costs and sole Director Darren John Hemmings aka Darren Hemmynges, was fined $2,000 with $509.75 in costs on 14 April 2021 after being convicted in their absence of breaching the Australian Consumer Law.