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Robinhood Is Still Facing Many New Complaints and Lawsuits from Clients due to Lack of Proper Customer Support: Report
Leading digital investment platform
Robinhood is facing numerous lawsuits from clients. The Fintech firm’s clients have been complaining about the lengthy delays when it comes to resolving their account issues. These problems have led to many users being unable to access their funds for months, according to a recent report.
Robinhood clients have voiced their concerns via social media and some people are quite angry at the firm, which has filed to go public and is seeking a $30 billion valuation.
Popular stock trading platform Robinhood faces dozens of customer lawsuits and complaints over lengthy delays resolving account issues, leaving some users unable to access their money for months, according to a new report.
Desperate Robinhood customers have taken to social media to share their anger at the company, which recently filed plans to go public and is reportedly seeking a $30 billion valuation.
Alex Mesa, the company s head of customer experience, admitted that the company has struggled to keep pace with its surging user base, but said that Robinhood is investing significantly in customer service. If you, overnight, have an increase of 350 percent of volume, there s just not enough humans to throw at the issue to be able to deliver effective support, he told the Wall Street Journal.
Robinhood Customer Service Still Sucks, IPO Still Moving Full Speed Ahead
Call it the Coinbase model of doing business.
Author:
Call it the Coinbase model of doing business.
It has been nearly a year since a 20-year-old Robinhood user took his own life, in no small part due to the company’s abysmal customer service, according to his family. Despite the tragedy, things do not appear to have gotten better.
Amy Vickers, who was frustrated that Robinhood prevented her from selling her shares in GameStop on Jan. 28, began the process of transferring her stocks to Fidelity Investments…. Robinhood told her the process would take five to seven days to complete, but it wasn’t until Feb. 16 that the last of her stock arrived at Fidelity. By then, her GameStop shares had lost much of their value.
Death to America’s Manicured Lawns
Nevada’s legislature is considering banning decorative grass. But really we should be banning most lawns in the country.
Rob Painter/Shutterstock
Last week, the
Las Vegas Review-Journal reported that the Southern Nevada Water Authority is officially proposing a ban on the continued maintenance of ornamental grass in the desert metropolis, and the entire state, by 2026. The authority estimates that by eliminating unused turf grass spaces outside of businesses and housing developments or in medians that aren’t being used for recreation the state could cut back its water usage by roughly 12 million gallons annually. The figure was significant enough that on Friday, the state legislature responded by updating Assembly Bill 356 to include the proposal, with the bill now awaiting a full-chamber vote.