Besides breakfast, smart TVs are another must-have for hotel guests. J.D. Power noted that people stuck at home during the pandemic increased subscriptions to a variety of streaming entertainment services. It is not surprising, then, that the study shows an increase in demand for smart TVs in hotel rooms, J.D. Power said.
Hotel need to haves that have grown the most in importance in the past year are smart TVs (increase of 9 percentage points), balcony/views (6 points) and healthy living/wellness amenities (5 points).
The highest-ranked hotel brands
Luxury: Ritz-Carlton
This is What Hotel Guests Want Post-Pandemic
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Drury Hotels receives record-breaking 16th-consecutive J D Power award
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North American Hotel Guests Want Breakfast Back, J D Power Finds
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The day the donuts went up on Kavanaugh
The day the donuts went up on Kavanaugh Sharon Boehm-Hussman and Ari Brian Chilson
If you’d cruised past the intersection of Kavanaugh Blvd. and Grant St. unknowingly on your lunch hour, you might have mistaken it for an impromptu street party. Which, in a way, it was. Here’s how and why a throng of people with donuts and donut accessories lined the sidewalks of Little Rock’s stylish Heights neighborhood in the middle of a Thursday in April.
Brian Chilson
On March 29, a screenshot of a tweet from
Emily Hay Brown, owner of an upscale Heights boutique called Tulips, started circulating on social media. Here’s what it said: