Abstract
Healthcare providers are faced with many challenges when trying to meet the complex needs of those with age related diseases, such as dementia. In residential aged care facilities (RACFs), up to 90% of those with dementia exhibit responsive behaviours (RB) and these are associated with increases in mortality, morbidity and decreased quality-of-life for residents. The term ‘responsive behaviours’ refers to words and actions displayed in response to personal, social or physical environments and are an expression of meaning, needs or concerns. There is a need for more focus in policy, practice and research to improve the management of and reduce the negative impacts of RB on residents and care staff within RACFs. Affective RB symptoms in particular have been found to be the most burdensome. In time constrained workplaces, care staff require guidance towards resources that can facilitate better evidence based practice (EBP). This research adopts the Outcome-Focused Knowledg