Carissa De Santis was formerly vice president of information technology at the Dallas-based company
Dickey’s Barbecue Restaurants, Inc. has promoted Carissa De Santis former vice president of information technology to chief information officer.
De Santis joined the Dallas-based barbecue chain in June 2019 where she oversaw all technology platforms. She also integrated all third-party delivery partners into Chowly, a third-party delivery consolidation service, which led to off-premise growth of 400%.
During the pandemic, De Santis led a redesign of Dickey’s e-commerce website to optimize mobile functionality. The improved, speedier digital experience directly contributed to a 42% increase in Dickey’s digital sales and 122% increase in site traffic.