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Off The Menu: Cleanliness key to customers return

Off The Menu: Cleanliness key to customers return Updated 6:01 AM; Jim Sullivan, a well-known consultant and service industry guru, has recently been talking and writing about still another pandemic threat to the restaurant industry, one he’s dubbed “COVID-coma.” As vaccination programs continue to expand and many consumers consequently venture out again, Sullivan warns independent restaurant operators not to be complacent about the experience of fully reopening. The competition, mostly in the form of the major restaurant brands, have turned the disruption COVID-19 caused into a creative force. They’ve upgraded their menus, sharpened their service game, developed slick digital ordering platforms, and generally positioned themselves to more effectively compete for consumer dining-away-from-home dollars.

Off The Menu: Third-party delivery proves costly to restaurants

Off The Menu: Third-party delivery proves costly to restaurants Updated 5:40 AM; Today 5:40 AM Most third party delivery services take 20 or more of every dollar of restaurant sales that get ordered. Facebook Share Now that there’s some glimmer of hope for a return to restaurant normalcy, speculation is intensifying as to the “stickiness” of the restaurant industry operational changes the COVID-19 pandemic brought about. Most but not all in the industry seem to be betting that many of those innovations family meal packs, curbside pickup, third party delivery, and the like will become permanent parts of the dining out experience.

Where to get your Super Bowl food: Catering and specials from Connecticut restaurants

Where to get your Super Bowl food: Catering and specials from Connecticut restaurants FacebookTwitterEmail 1of20 Wood-n-Tap, with nine locations around Connecticut, offers a “Supermeal 55” package that feeds four for $55, including Bar Bites sliders, mac and cheese, buffalo chicken dip and chips and salsa.Courtesy of Hartford Restaurant GroupShow MoreShow Less 2of20 3of20 5of20 Creative menu items are a staple at Flipside Burgers & Bar, which has opened its doors at 1 Schooner Lane in Milford.Contributed photoShow MoreShow Less 6of20 7of20 Sally’s Apizza in New Haven offers a special Super Bowl package.Peter Hvizdak / Hearst Connecticut MediaShow MoreShow Less 8of20 Zuppardi s Pizza will deliver Super Bowl eats from its satellite location at The Hops Company in Derby.Contributed /Show MoreShow Less

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