A woman on wheelchair recently took to 'X' to express her frustration after she was made to climb two floors of the marriage registrar office without any proper services.
Zomato, a leading app-based food delivery company and restaurant aggregator, was widely panned by the Twitterati after one of its call centre staff told a Tamil Nadu customer that she had a “language barrier” and that he should know Hindi.
The controversy began after one Vikash with twitter handle @Vikash67456607 tweeted on Monday: "Ordered food in zomato and an item was missed. Customer care says amount can't be refunded as I didn't know Hindi. Also takes lesson that being an Indian I should know Hindi. Tagged me a liar as he didn't know Tamil. @zomato not the way you talk to a customer. @zomatocare."