Pent-up demand for coronavirus vaccine crashes Mass General Brighamâs system
By Kay Lazar Globe Staff,Updated December 17, 2020, 11:23 a.m.
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Images of jubilant health care workers lining up
to receive the eagerly awaited COVID-19 vaccine turned to frustration and, for some, tears, as the online system for employees of the stateâs largest hospital system to sign up for appointments crashed Wednesday night.
Administrators at Mass General Brigham toiled much of Thursday to fix the bug and bring its online portal gradually back online.
The health care giant is hardly the only hospital network to experience problems in its vaccine rollout this week, a sign of the complexity involved in such a massive undertaking that will eventually extend to nearly 6 million Massachusetts residents and hundreds of millions more people nationwide.