Creating business value through technology Iman Al Omrani, Deputy CTO at Expo 2020 Dubai and CIOMajlis Board Member Image Credit: Supplied
Virtually all companies, midsize and larger, have an IT department with a staff that manages all the information technology. Initially, the department s day-to-day activities may not seem to go beyond rebooting the main computer system or upgrading everyone s software. Though they are still responsible for these tasks, IT personnel have taken on a more significant role in the organization s success; they have many more responsibilities behind the scenes than most people don’t realize.
IT people are responsible for three major areas: governance, infrastructure and functionality. They implement operational parameters for working units and personnel’s use of IT systems, architecture and network. They manage IT infrastructure, including hardware components, network, cabling, and all other equipment necessary to