his investigations involved deliberate harm, he says there is a common pattern of behaviour in organisations. in common pattern of behaviour in organisations. organisations. in terms of how eo - le organisations. in terms of how peeple react organisations. in terms of how peeple react to organisations. in terms of how people react to signs - organisations. in terms of how people react to signs of - organisations. in terms of how people react to signs of a - organisations. in terms of how - people react to signs of a potential problem, and how it goes on for too long before it is picked up, and how the response when it is picked up is very often inadequate, i think there are very clear patterns. he very often inadequate, i think there are very clear patterns. are very clear patterns. he wants all patient are very clear patterns. he wants all patient incidents are very clear patterns. he wants all patient incidents to are very clear patterns. he wants all patient incidents to