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Yext Delivers Summer 23 Release with New DXP Innovations to Help Businesses Accelerate Success Building Digital Customer Experiences

Yext Delivers Summer 23 Release with New DXP Innovations to Help Businesses Accelerate Success Building Digital Customer Experiences
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Marc ferrentinoYext incYext chatYext knowledge graphReview responseYext digital experience platform

Yext hops on the generative AI train with Yext Chat, an enterprise-focused chatbot

Yext Chat, Yext's foray into generative AI, is an enterprise-focused chatbot with features built with big businesses in mind.

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Yext Launches Support Answers to Streamline Resolution Process for Customers and Agents

Yext Launches Support Answers to Streamline Resolution Process for Customers and Agents The search company has expanded its modern, AI-powered search solutions to serve a range of customer support use cases. News provided by Share this article NEW YORK, May 24, 2021 /PRNewswire/ Yext, Inc. (NYSE: YEXT), the AI Search Company, today launched Support Answers, a suite of enterprise search solutions built for customer support teams. Yext, Inc. The launch comes as people increasingly look online to find solutions independently, yet are unable to successfully resolve their issues. According to Gartner, 70% of a business s customers use self-service tools, but only 9% can fully resolve their issues through these more automated channels. As a result, many ultimately end up turning to live support options, driving up costs for the business and increasing the time to resolution for already frustrated customers.

United statesUnited kingdomMarc ferrentinoAmanda kontorWorld health organizationYext incKrispy kremeUs state departmentAi search companySupport answersSite searchExtractive question answeringSemantic text searchForm deflectionDesktop searchHelp center

Yext, Inc Announces Fourth Quarter and Full Year Fiscal 2021 Results

Share this article Share this article NEW YORK, March 3, 2021 /PRNewswire/ Yext, Inc. (NYSE: YEXT), today announced its results for the three months ended January 31, 2021, or the Company s fourth quarter of fiscal 2021, and the fiscal year ended January 31, 2021. I m incredibly proud of what we accomplished in an unprecedentedly challenging year. Despite major headwinds caused by lockdowns, our full year fiscal 2021 revenue increased 19% year-over-year, and we drove significant efficiencies in our business. We also overhauled our sales motion to lead with our category-disrupting Answers site search product and successfully generated demand and closed deals while working entirely remotely, said Howard Lerman, Founder and CEO of Yext. We re on a mission to disrupt keyword-based search, and in fiscal year 2022 we ll continue to expand our search platform to bring better, faster, and cheaper solutions to meet the different needs in the market.

United statesNew yorkFrance generalCity ofUnited kingdomSan franciscoNoord hollandHoward lermanYuka broderickAmanda kontorWorld health organizationChannel partner programSearch softwarePrnewswire yext incExchange commissionHuman rights campaign

Yext, Inc Announces Fourth Quarter and Full Year Fiscal 2021 Results

Yext, Inc Announces Fourth Quarter and Full Year Fiscal 2021 Results
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.

United statesNew yorkFrance generalCity ofUnited kingdomSan franciscoNoord hollandHoward lermanYuka broderickAmanda kontorWorld health organizationYext incChannel partner programSearch softwareExchange commissionPrnewswire yext inc

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