another day of travel chaos with thousands more flight delays and cancellations. southwest struggles to recover from holiday storms and system-wide operational problems. the u.s. department of transportation says it is launching an investigation. as a wash dog we ll hold them accountable and have to take a deeper look what s going on with their scheduling systems. we all understand you can t control the weather but this is clearly crossing the line from what s on uncontrollable weather situation to something that s the airline s responsibility. julie: president biden dodging the travel chaos and winter weather as he jets off to a tropical vacation. peter doocy is live at the white house. we have a heater right here. it s pretty warm. not that bad. it s not that bad. as we look at some of these images from airports, julie, people who are stranded and looking to the federal government to maybe help them out, help them get home faster are out of luck. and there is really n
i would welcome dialogue. there is no exchange of ideas here. it is just a look at punishment for southwest eventually. everybody understands that there is extreme weather across the country. but where most airlines saw their performance start to improve, southwest has moved in the other direction. you have passengers who are stranded. you have passengers who can t get ahold of customer service. it is an unacceptable situation. president biden among those who had a delayed flight yesterday but that is just because he wanted to leave the white house later. air force one still took him to st. croix. we expect him and the rest of the first family back from their vacation from st. croix in the new year. j julie: thank you so much,