Delivery delays try the patience of consumers used to near-instant gratification
As the holiday shopping season escalates, COVID-19 slows the process of getting goods from factories to warehouses to doorsteps.
By Andy Rosen Globe Staff,Updated December 16, 2020, 5:44 p.m.
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Inside the Jordan s Furniture warehouse in Taunton. The whole manufacturing process has been disrupted for things you donât even realize,â said president Eliot Tatelman.Suzanne Kreiter/Globe staff
Ordinarily, the caustic aroma of a refrigerator burning out would be enough to ruin anyoneâs day. Having it happen during a pandemic-induced disruption in manufacturing and shipping has caused three months of frustration and stress for Kelley Chunn.