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Emails reveal close communication between government, transport regulator on refunds | iNFOnews

OTTAWA - Advocates, experts and opposition MPs say correspondence showing close communication between the federal Transport Department and the Canadian Transportation Agency around passenger refunds throws into question the independence of the CTA, an arm’s-length regulator.

Katie Telford testifies she was very concerned but had no details about 2018 Vance allegation

Katie Telford, Chief of Staff to Canada s Prime Minister Justin Trudeau, appears on a screen as she attends a House of Commons defence committee meeting on sexual misconduct in the armed forces, in Ottawa, Ontario, Canada May 7, 2021. Photo by Patrick Doyle /The Canadian Press Article content OTTAWA – Justin Trudeau’s chief of staff says she was “very concerned” but had no details about the allegation weighing against then Chief of Defence Staff Jonathan Vance in 2018, though she was told there was “no safety issue” and so no one told the prime minister. “I was not given the substance or the details of the allegation. My office and the Minister were not given the substance or the details of the allegation. We did not know what the complaint was about,” Katie Telford told members of the House’s national defence committee Friday.

Government docs suggest months of inaction on gap in passenger refund rules

April 29, 2021 April 29, 2021 Topics OTTAWA Internal documents suggest it took about half a year for the federal government to take action on air-passenger refunds after it first identified “gaps” in the rules. Emails between Transport Canada and the Canadian Transportation Agency, the federal airline watchdog, reveal that back in May 2020, officials highlighted regulatory blind spots around reimbursing passengers whose flights were cancelled due to the COVID-19 pandemic. One discussion document, recently released to the House of Commons transport committee, says the pandemic exposed holes in the regulatory framework. “There are no clear and consistent ground rules for how passengers should be treated in circumstances when it is impossible for the airlines to complete passengers’ itineraries,” the document says.

Government docs suggest months of inaction on gap in passenger refund rules

Government docs suggest months of inaction on gap in passenger refund rules
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