WorkWave Purchases Call Center Software Provider Slingshot
Business automation software developer Workwave has announced the acquisition of Slingshot, a leading field service provider of call center software.
Workwave believes that this acquisition will enable it’s customer base to take advantage of a number of Slingshot’s software solutions that will increase business operations by hybridizing the company’s own solutions. Slingshot specializes in creating software using automation and machine learning to interact with customers across a number of communications channels, including phone calls, SMS, email, and through chatbots. The company also enables businesses to use their platform to outsource help for sales operations.