US News: United Airlines is implementing a new boarding process called WILMA, which will prioritize the boarding of passengers in economy class. Window seat pa
First-class and business-class passengers will still board the plane first as they do now, but then the changes start, according to an internal memo obtained Tuesday by WFLA.
United Airlines plans to implement a new boarding process for economy class passengers, starting with those in Group 4. Passengers with window seats will board first, followed by those with middle seats and then those with aisle seats. The change is expected to improve efficiency and save up to two minutes of boarding time. The airline also reported earnings of $1.14 billion in the third quarter but forecasted weaker profits for the rest of the year due to surging jet fuel prices and the suspension of flights to Tel Aviv during the Israel-Hamas war.