maybe a cough that hasn t gone away, maybe some bleeding from their bottom that needs investigation, and they don t see a gp and they don t get it investigated and the time that they re diagnosed is when they turn up to a&e with a cancer. this is antony barson, his partner rose and their two and 2.5 year old daughter isla. she never used to cry. she was a really good baby. up until about a year old, 18 months, she wasjust a perfectly normal little girl. then in april last year, antony a paramedic ? realised something realised something was wrong with his daughter. she would go blue for periods of time. we re talking aboutjust having a bath and noticing that her lips and extremities were turning blue. she was in pain, but she couldn t. she was too young to tell you. during the pandemic, nhs england advised that children under five with persistent symptoms should get face to face appointments. isla was a patient at an 0perose run surgery in nottinghamshire.
i m quite horrified. you ve got 20,000 patients, and not a single doctor seeing patients. that s unbelievable and completely unsafe. what about in the context of there is a shortage of gps generally? is that an excuse? the general shortage of gps in the country absolutely no excuse. so, all of us in general practise have stressful days when we ve got doctors down or ill or off on holiday or whatever. we re used to that. 0perose says five doctors were working that day, but when we asked if the doctors were available for appointments, 0perose didn t respond. across the uk, there s a severe shortage of gps, but more are now being trained. panorama has analysed the most recent nhs data for 6,500 practices across england.
buying gp practices across england. it now runs 70 surgeries with nearly 600,000 patients, making it the biggest gp provider to the nhs. panorama has spoken to a dozen former employees from across the 0perose group. one is a nurse who says she was sidelined in favour of lower paid, less qualified staff. she s asked us to protect her identity because she still works in the nhs. a lot of my roles got taken away from me and given to healthcare assistants who had been trained up, not even healthcare assistants with a huge amount of clinical experience. i think the major risk by giving these tasks to people with less training and less knowledge is that they don t know what they don t know and that s
0perose says it s unable to discuss individual cases, but all patient complaints are logged, fully investigated and, depending on the seriousness, shared with local commissioners, the wider nhs and the coc?. since the start of the nhs, gp surgeries have been run as small businesses, owned and managed by doctors known as partners. in 2007, the then labour government wanted to drive competition and innovation. so it changed the rules to allow bigger businesses like 0perose to buy into general practice. over the last 15 years or so there s been a change away from groups of doctors holding those contracts, to a situation when actually private companies can own those contracts. so, the people providing the medical services have two conflicting pressures.
i m quite horrified. you ve got 20,000 patients, i and not a single doctor seeing patients. that s unbelievable - and completely unsafe. what about in the context of there is a shortage of gps generally? is that an excuse? the general shortage. of gps in the country absolutely no excuse. so, all of us in general- practise have stressful days when we ve got doctors down or ill or off on holiday- or whatever. we re used to that. 0perose says five doctors were working that day, but when we asked if the doctors were available for appointments, 0perose didn t respond. across the uk, there s a severe shortage of gps, but more are now being trained. panorama has analysed the most recent nhs data for 6,500 practices across england. we found for every 2,000 registered patients, there is, on average,