How People Leaders Can Help Build A Trusting Relationship With AI forbes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forbes.com Daily Mail and Mail on Sunday newspapers.
MeitY seeks proposals to build responsible AI tools, frameworks medianama.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from medianama.com Daily Mail and Mail on Sunday newspapers.
Unraveling The AI Double Standard – IT Business Net itbusinessnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itbusinessnet.com Daily Mail and Mail on Sunday newspapers.
As AI is used more often for several purposes, issues of bias often injected unintentionally have become more apparent. On a broad level, bias tends to stereotype people. Customers should have useful and positive experiences with AI, but sometimes, these unexpected biases can sour that interaction, leaving customers feeling frustrated or marginalized. As customer service drives customer loyalty, and loyalty drives revenue, this can negatively impact the business as a whole.