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the faces of children whose parents claimed they were poorly treated and left traumatised by kettering general hospital. we ve spoken to 50 families who say staff ignored symptoms of serious illnesses, sometimes with fatal consequences. in december, the care quality commission took action to ensure people were safe on the children s unit, skylark ward, and the paediatric emergency department, and last month, the hospital insisted changes were being made. we are improving some of those services, and we re committed to making our service is the best they possibly can be. but since then, more families have come forward, including the parents of baby 0livia, who was transferred to skylark ward after having a cyst removed from her neck at great 0rmond street hospital in february. 0ver seven weeks, staff apparently failed to change her breathing tube, and when it was removed, her parents were told she had a cardiac arrest and stopped breathing for up to 14 minutes. for her to deteriorate the

Kettering general hospitalCare quality commissionSkylark wardEmergency department0rmond street hospitalBaby 0liviaWent teamBreathing tubeCardiac arrestGreat 0rmond street