Lacks translation to other languages for transcription
Webinar features are in a different product
Background blurring requires separate application
Since the last time we tested GoToMeeting, LogMeIn’s flagship video conferencing application, the company has clearly done some hard work on redesigning its user interface (UI). Aside from a new design now supports all major platforms, both desktop and mobile. It s a bit on the pricey side, but it includes some new and competitive features to compensate, such as a smart assistant that manages automatic meeting transcription. However, while the new UI is definitely an upgrade from its previous iteration, it still lags behind our Editors Choice winners in this space, a list of products that includes Cisco Webex Business, Intermedia AnyMeeting and Zoom Meetings.
Limited to 10GB of cloud storage
Cisco Webex Business has seen a considerable revamping since the last time we tested it, particularly on ease of use. But it also remains one of the more expensive video conferencing solutions we tested. Pricing aside, however, the combination of enterprise integration and security with a newly simplified front-end is a nice match. Cisco also intends to keep expanding its offering, with spokespersons showing us the Webex Assistant, an artificial intelligence (AI)-powered meeting assistant that will take care of administrative tasks, like meeting transcription. However, while we saw that software in action during a demo, we couldn t perform a hands-on evaluation as Cisco says the Webex Assistant will only be available later in 2021 with pricing information to be announced then, too.