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WEBEX AND NEXGEN VIRTUAL OFFICE HAVE CREATED A POWERFUL PARTNERSHIP BY INTERGRATING AND LAUNCHING THE NEXGEN VIRTUAL OFFICE APP AT THE WEBEXONE EVENT

Cisco announces new partnerships and updates to Webex suite

California-based digital communications technology company Cisco made a number of announcements at its annual collaboration conference, WebexOne 2022, including unveiling updates to the Webex suite and partnerships with Microsoft and Apple. With these innovations, Cisco seeks to enhance the hybrid workspace and adapt to people’s different working needs and styles. “Hybrid work is both different

Webex looks to enhance customer experiences for digital era

Leading collaboration technology provider reveals what it claims is a unique functionality that can deliver a fully integrated UCaaS, CCaaS and CPaaS portfolio to improve customer experience.

Cisco brings new customer experience capabilities to contact centers

Digital communications technology company Cisco has announced updates to its web conferencing platform Webex's CX (customer experience) portfolio, aimed at helping businesses deliver a connected, personalized, and omnichannel customer experience. “Digital-first consumers now demand a more responsive and personalized experience from the brands they love,” said Jeetu Patel, executive vice president and general manager of

Webex Contact Center: now full-throttle with baked-in Webex UCaaS features

Cisco’s contact center-as-a-service platform has been given the same audio intelligence and AI capabilities that users have come to expect fro.

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