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AI Is Part of Marketing Are You Up to Speed?

North America Call Center Platforms Market Future Growth, Business growth and Detailed market Insights on Upcoming Trends, Size (Value & Volume) – KSU

City launches next phase of customer service portal

Article content Sudburians now have another channel of choice to connect with the city by submitting online service requests on the customer service portal at 311.greatersudbury.ca. Twenty-eight municipal services, including pothole reports, curbside collection of household waste and bylaw enforcement, are available using the online self-service system. We apologize, but this video has failed to load. Try refreshing your browser. City launches next phase of customer service portal Back to video Online service requests give residents a convenient online option to request assistance or report issues at any time. Residents who register with 311.greatersudbury.ca also have the option of receiving email or text updates to track the progress of their requests and issues.

Digerati Technologies Launches Omnichannel Solution for Businesses of All Sizes

Digerati Technologies Launches Omnichannel Solution for Businesses of All Sizes Adds Communication via Social Media Channels to its UCaaS Product Portfolio for the SMB Market SAN ANTONIO, April 28, 2021 (GLOBE NEWSWIRE) Digerati Technologies, Inc. (OTCQB: DTGI) (“Digerati” or the “Company”), a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the small to medium-sized business (“SMB”) market, today announced that it has launched a contact center solution that allows its business users to engage and communicate with their customers via Web Chat and through social media networks including Facebook, Twitter, and WhatsApp, all from a single cloud-based interface.

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