help in the cleanup. the program is intended for people like carl, fishermen with boats who have lost their livelihood. after carl applied, he heard nothing. you called up, said what s going on? what did they tell you? they told us we needed to bring they didn t know where our paperwork was. that we wasn t in the system. that weeks went by and you weren t even in the system? no. same thing happened to thomas barrios. we called to check where we were in the system and so far it seems like no one knew who we were. he fishes to supply the restaurant that he and his wife own. this is what the restaurant looked like at lunch hour, little seafood and no customers. i m so sad that we re about to lose everything. many say they ve had the same bad experience with this bp program. at this open house, people came to ask bp what s going on. last night he asked them at the meeting and they say he said are we going to get a call? and they said not necessarily.