messaging problem. and i ll give you there are real glitches in the website. but it does feel to me, vicky, like that s different are than the claims being made this week, which is that aca itself, health care reform is a failure. it s so hard to get past that red line, melissa. there was a weakness in the aca of going on the offense since the beginning, going out and having public knowledge campaigns about what this program was. i think this is where people will get stuck and it will take a little time to get the information out there and for folks to see in the long term this is going to work but right now they re angry that they felt the president lied to them. president could have said you can keep your hair, too, but it s the programs that are changing. you re right, the messaging wasn t per fekt. wow, breaking news on the obama administration. but let s be serious. what people i think are getting this week is, you know what, the health plan that s being canceled is like tha