7 Big Changes Walmart Made in 2020
12/24/20 AT 2:00 PM
Every year, Walmart (WMT) enhances its business model, but 2020 proved to be a significantly challenging year for the retail giant. The coronavirus pandemic required new ways to navigate the retail environment, and Amazon once again reared its head with steep competition. Here’s a look at all the big changes that Walmart made in 2020 to stay ahead of its rivals in the retail game.
Coronavirus Changes
One of the biggest set of changes to come down the pipeline in 2020 occurred at the height of the coronavirus crisis. A series of changes went into effect as the pandemic bore down on retailers across the country. Walmart was one of the first retailers to announce that face masks would be required at all of its stores. It also was one of the first to add dedicated senior hours for the most vulnerable of shoppers. It reduced its hours, added plexiglass shields at checkouts, and enhanced its cleaning procedures, all in an effort