Less than 50 per cent of those who lived in rural areas said they had standard broadband, only 36 per cent had superfast broadband, and 66 per cent said that they or their household had been impacted by poor broadband. In comparison, 18 per cent of their urban counterparts said they had access to standard broadband and 67 per cent had superfast broadband. According to one respondent: “Broadband drops out regularly and it is regular for outages to last for many hours or days. It is unreliable for online video meetings and at its best we get 11-12mb. This does not support three people working online, but often it is much less and we cannot rely on it.’’