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Creating customer service magic (even in mundane industries)

Having an effective CRM in place is the smartest, most efficient and cost-effective way to offer an excellent customer service, says Bruce von Maltitz, CEO of 1Stream.

Von maltitzFree stateSouth africaRuce von maltitzCustomer serviceCustomer relationship management solution1stream crm

AI transforms CX and service delivery

Chatbots are completely changing the landscape of contact centres, says 1Stream CEO Jed Hewson.

Von maltitzFree stateSouth africaSouth africanJed hewsonSouthern africaSouthern africanArtificial intelligenceCrm platformsRuce von maltitzJed hewsonSelf service optionsContact centresX understanding

6 vital ways CRM is fuelling growth and boosting sales for SA businesses

Promoted | 1Stream's Jed Hewson and Bruce von Maltitz outline six ways CRM is positively impacting their South African clients’ businesses.

South africaVon maltitzFree stateSouth africanJed hewsonSouthern africaPersonal information act

Free State sheep rustlers driving farmers out of busine

Free State farmers are selling their sheep by the thousands because stock theft syndicates are making it impossible for them to continue doing business.

Von maltitzFree stateSouth africaNorthern capeKwazulu natalPaul rouxWestern capeCaledon riverSouth africa generalSouth africanMoropisi phukuntsiAthlenda matheHenton minnaarSergeant mmako mophiringHanno ferreiraEvan sorour

Boost Black Friday sales and service with 1Stream CRM

Promoted | Black Friday provides an opportunity for e-retailers to show their commitment to putting their customers first.

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