volunteers handsing out food and hot drinks, in heated tents for a break from the frigid winter cold. but sometimes tempers still flare. this woman says she s been here since 5:00 a.m. with her 10-year-old son. translator: i don t have any other choice. i came from far away. i need to evacuate my child. my husband stayed. reporter: exhausted and frustrated, a volunteer suggests she try a bus to the border. there are line-ups for those, too. standing room only to make the 50-mile journey to the pedestrian crossing to poland. 72-year-old cancer patient tatyana wanted to stay in kyiv but said the bombings were hitting far too close to home. as darkness arrives so does this family who say they drove for three days across the country from a village near kharkiv. they re trying to figure out