According to News24 the incident took place at 17h55 just before the store was set to close at the Vodacom store in the Weskus Mall, Vredenburg. The CCTV footage that was captured shows one of the suspects tugging at his gloves before they move towards the shop assistant. Another suspect then arrives with a trolley and they all move behind the desk. An unknown amount of money was taken as well as an unknown number of cellphones that were in the unlocked safe. The suspects tried to lock the door, but could not, and left the compliant witnesses in the storeroom.