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Vivo energy launch new fuel

Vivo energy launch new fuel
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About 60 customers affected by unauthorised fuel price increase at Sebele Centre

11th April 2021 While it has not been able to establish the total amount of extra charge that was unlawfully levied on customers, the Botswana Energy Regulatory Authority says that “about 60” were affected. The incident happened on March 31 hours before a BERA-prescribed price adjustment was to go into effect. After discovering that anomaly, BERA released a press statement late Tuesday afternoon, alerting customers. “The Botswana Energy Regulatory Authority (BERA) informs the public that there has been an incident in which North End Filling Station (Shell at Sebele Centre) adjusted their pump prices on the 31st March 2021 prior to the stipulated time. The Authority would like to notify all those that filled fuel at North End Filling Station on the 31 March 2021 between 1930hrs and 00:00hrs to contact the filling station to collect their refunds,” reads a statement from the Authority’s spokesperson, Tshepang Monare.

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