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Insights from an Automotive Rewards Program Product Owner The automotive industry is fiercely competitive. As such, the customer experience (CX) has to be the epicenter of sustained growth and brand loyalty.

Osmania universityAndhra pradeshUnited kingdomMercedes benzVijeta aluruFord motor company fordpassMercedes me connectInformation technologyUnited kingdom inside edge programUnderstand your customerCustomer journeyActively listenNet promoter scoreCustomer satisfactionCustomer effort scoreLeverage data