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SANRAL : Level 1 Trading Hours | Road Safety Blog

Our President announced on the 28th of February 2021, that our country is back to Level 1 Lockdown, with immediate effect. Our Call Centre and Customer Service Centres within the Shopping Malls and Satellite Centres located along the Gauteng e-roads remain open and fully operational to attend to all your Customer Service-related matters in accordance with Level 1 regulations. In line with the Extended Curfew, our trading hours are back to normal. Trading Hours: • Satellite Centres: 6am – 10pm. • Customer Service Centres in the Shopping Malls will operate according to the specific Shopping Centre trading hours. All sites are open seven (7) days per week.

SANRAL Alert Level 3 Trading hours | Road Safety Blog

Our President announced on December 28th 2020 that our country has moved to Alert level 3 Lockdown, effective immediately. Under Alert Level 3 Lockdown, our Call Centre and Customer Service Centres within the Shopping Malls and Satellite Centres located along the Gauteng e-roads remain open and fully operational to attend to all your Customer Service-related matters in accordance with Alert level 3 regulations. In line with the Extended Curfew, our trading hours have been amended and are as follows: Call Centre: 7 am – 7 pm. Satellite Centres: 7am – 7pm. Customer Service Centres in the Shopping Malls will operate according to the specific Shopping Centre hours. Your health and that of our staff remain important to us. We are committed to adhering to the strict measures advised by the South African government.

Sanral: Level 1 (Additional Restrictions) Trading Hours

Customer Service Centres in the Shopping Malls: Operate according to the specific Shopping Centre hours. Your health and that of our staff remain important to us. We are committed to adhere to the strict measures advised by the South African government. Our Customer Service Centres are disinfected regularly, daily temperature testing is conducted when staff arrives at work, all employees wear their plastic shields/face masks and maintain stringent hygiene and sanitising protocols. Customers are asked to always wear their masks when entering all Customer Service Centres, make use of the hand sanitizer provided and maintain the recommended 1.5 metres social distancing.

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