Well, what should we start with today? How about how California and Texas ranked highest on the United States Postal Service’s annual list of states with the most dog bites against its employees? Or how ‘bout Freedom Mortgage Corporation filing a notice of data breach after learning that confidential consumer data entrusted to the company was subject to unauthorized access, the result of a cybersecurity incident at one of the company’s vendors, Mortgage Industry Advisory Corporation (“MIAC”)? Data is critical in so many things, whether it is closing a branch, not caring if an LO heads to another company, or in determining that people can save money by buying books at Amazon instead of the local book shop. Along those lines, Saturday’s Commentary, noting the CFPB’s use of its funding to determine that different companies charge different prices, received, as you can imagine, a lot of responses. Think residential lenders have too many regu
The United States has about 336 million people. Did you know that 1/3 of them live within a 500-mile radius of Nashville? This is a cool site for anyone putting together a sales presentation for a real estate agent or a borrower. Speaking of geography, Wyoming has 23 counties, not 58 as the Commentary mentioned yesterday, further proof that this is, and always will be, produced by human hands! (Thank you to everyone who corrected me on that.) While we’re on selling, from a sales perspective, some LOs advocate adding value by subtracting complexity for clients. They are asking themselves, “How do I add value? How am I any different?” They are looking at their sales pitch, comparing bringing up pain (minimizing pain through minimizing paperwork) versus bringing up pleasure (“You’ll save time by working with me.”) And most are doing what they say they’re going to do: If you tell a potential client you’re going to call in two days, ca
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