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Post COVID-19: How Digital Innovation Can Drive the Restaurant Industry Forward

Eric Spadafora, VP Business Sales, Verizon Business Despite facing multiple obstacles (including forced closures), the hospitality industry shows a renewed sense of optimism among business owners as they slowly re-open their doors. A recent Verizon Small Business Recovery Survey found that small business owners and decision-makers have a renewed sense of confidence in their business’ financial wellbeing throughout this challenging time. Overall, findings showed that less than half (48%) of small business owners surveyed were concerned about their job security as a result of the pandemic, compared to 60% surveyed during the early stages of the pandemic in April. The survey’s findings from October included more than 600 small and medium businesses across the country, including respondents from the bar and restaurant industry. The survey found that more than half (55%) of respondents have concerns about staying afloat financially with social distancing regulations in place that l

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