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Verint Open Platform for Retailers Showcased at NRF 2024, Latest Retail Research Announced

Verint® , The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now.

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Security and Fraud Protection Top List of Priorities for Banking Consumers in 2022

Security and Fraud Protection Top List of Priorities for Banking Consumers in 2022
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Why the Contact Center Is Essential to the Customer Experience

Supporting your agents with the right technology allows them to access valuable customer information and do their job more confidently.

Simpler media groupDash researchYour cx programVerint experience index

Verint Survey Ranks U S Health Insurers In Member Satisfaction

Verint Survey Ranks U S Health Insurers In Member Satisfaction
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Verint kevin dalyFred reichheldHealth insuranceKaiser foundation health planBain company incNational association of insurance commissionersSatmetrix systems incVerint experience indexKevin dalyBaby boomersNational associationInsurance commissionersVerint customer engagementEngagement capacityNet promoterNet promoter system

New Verint Research Reveals a Shift in Consumer Banking Trends During the Pandemic

Despite a Proliferation of Channels and Growing Adoption of Micropayment Apps, Trust and Security Remain Pivotal Customer Experience Components.

United statesVerint kevin dalyX gen xersGen xersCustomer engagement companyAmerican expressFederal reserveUs bankCitizens bankTd bankVerint systems incWells fargoGrowing adoptionMicropayment appsSecurity remain pivotal customer experienceBaby boomers

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