The litany of service delivery complaints and instances of residents being shortchanged by Buffalo City Metro is well documented, not least by the Daily Dispatch.
If your lights or water go off unexpectedly at night in parts of Buffalo City you are on your own. Several areas in the metro have become so dangerous that city staff are not prepared to provide services there at night in fear for their own safety. So serious has the problem become that the metro has made a list of “no-go areas” where it says it might not be able to send its officials when there is an electricity or water outage due to safety concerns.