Consumers should immediately stop using the recalled helmets and contact Cycle Force for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, complete the form at www.bikeaidonline.com/recall-ventura-sport-helmet, email photos of the helmet with the straps cut off to bikeaid@cyclefg.com to prove destruction, and then dispose of the recalled helmet. Cycle Force is contacting all purchasers directly.