WITH a stellar reputation of offering hassle-free services and logistics solutions to its customers, there is no doubt that Ninja Van Malaysia has become one of the country’s most well-known courier services and the leading choice for companies opting for a delivery partner.
When Saniah took up the job as a truck driver for the logistics company, she didn’t think she would be one of the many women breaking the bias in the male-dominated industry.
WITH a reputation as a reliable and efficient logistics provider, it is no surprise that many companies choose Ninja Van as their delivery partner to ensure their goods reach consumers safely and efficiently in good time.
08 Mar 2021 / 09:30 H.
PETALING JAYA: Fostering a diverse workforce and creating an equal and inclusive working environment can contribute to a company’s creativity, expertise, performance, innovation and productivity, as seen in the male-dominated logistics and supply chain sector where women have steadily advanced.
In tech-enabled express logistics company Ninja Van Malaysia, unit head of customer service Sandra Anne Samuel (
pix) pointed out that one of the biggest challenges when it comes to customer service in logistics is to learn the ins and outs of a male-dominated industry, along with the jargon and logistics technology that can get technical and tricky.