Ebere Nwoji
Stakeholders in the insurance industry have identified investment in technology, knowledge acquisition as key to achieving work flow efficiency in the delivery of services to consumers.
The stakeholders made the remarks at the April edition of the Nigerian Council of Registered Insurance Brokers (NCRIB) Lagos Area Committee meeting held in Lagos.
The meeting, which had the theme, âWork Flow Efficiency,â was sponsored by Cornerstone Insurance Plc.
The forum witnessed presentations on work flow efficiency tied to motor policy, as well as marine business, and how insurance consumers could be served better from a knowledge background.
Speaking at the meeting, the Chairman, NCRIB Lagos Area Committed, Rotimi Olukorode, in his welcome remarks said it was the first empowerment series to equip members with the right knowledge and skills that would enhance their efficiency in the profession.