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Powering Through Frequent Outages With Strategic Customer Communications

By mastering the art of customer engagement, utilities can not only provide a lifeline in moments of uncertainty but also build enduring trust.

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Eco Material Technologies and Alabama Power to Repurpose Coal Ash at Plant Barry

/PRNewswire/ Eco Material Technologies ("Eco Material" or the "Company"), the leading producer of sustainable cementitious materials and near-zero carbon.

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PSE&G is #1 for Residential and Business Customer Satisfaction among Large Electric utilities in the East Region

/PRNewswire/ Public Service Electric and Gas Company (PSE&G) once again secured the top spot in the J.D. Power 2023 U.S. Electric Utility Residential.

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Southwest Gas Ranks #1 in Customer Satisfaction in the West Four Years in a Row in the J D Power Gas Utility Business Satisfaction Study

/PRNewswire/ For the fourth consecutive year, Southwest Gas Corporation ("Southwest Gas" or "Company"), delivered award-winning customer satisfaction and.

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Strategies to improve business customer satisfaction for utilities

Utility industry news and analysis for energy professionals.

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